Privacy Policy

Who We Are

This website, homerenovationmanchester.co.uk, is operated by Home Renovation Manchester. We provide kitchen, bathroom, loft conversion, extension, full house renovation and plastering/rendering services across Greater Manchester.

If you have any questions about this policy or how your data is handled, contact us at info@homerenovationmanchester.co.uk or 07311 202574.

What Information We Collect

When you submit an enquiry through our contact form or quote request forms, we collect:

• Your name, phone number and email address
• Your property address or postcode
• Details about the project you're enquiring about (service type, timeline, and any message you provide)

We also automatically collect standard website analytics data (see "Cookies and Analytics" below) when you browse the site, such as pages visited and general device/browser information.

How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and arrange a free site survey
• Prepare and send you a fixed-price quote
• Contact you about your project if you proceed with our services

We do not sell your personal information, and we do not share your details with third parties for marketing purposes.

Cookies and Analytics

We use Google Analytics (GA4) to understand how visitors use our website — for example, which pages are viewed and how people find us. This helps us improve the site. Google Analytics uses cookies and may collect anonymised, aggregated data about your visit.

You can control or delete cookies through your browser settings at any time. Blocking cookies may affect some website functionality but will not prevent you from contacting us or requesting a quote.

How Long We Keep Your Data

We retain enquiry information for as long as necessary to respond to your enquiry, provide a quote, and — if you become a client — deliver and support the agreed work. If you do not proceed with a project, we may keep your enquiry details for a reasonable period in case you get back in touch, after which they are deleted.

Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Ask what personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Withdraw consent to being contacted at any time

To exercise any of these rights, email us at info@homerenovationmanchester.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.

Data Security

We take reasonable steps to protect the information you provide, including securing our website with HTTPS encryption and restricting access to enquiry data to those who need it to respond to you.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "last updated" date.